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94 southern province, Boston

Near merry

Home: 

Cell: 

Email: robert.andrew@gki.co

Career objective :

A skilled and experienced telemarketing professional with more than five years of experienced in the mentioned position. Exposed to diverse business organizations dealing with different service and products. Looking for a challenging position in an organization to utilize my skills and knowledge.

Areas of Interest :

Good communication and supervisory skills

Proficient in Microsoft Office, Word and Excel

Possess good management skills

Extensive knowledge of developing scripts and promotion product

Possess excellent phone etiquettes

Ability to work under pressure

Professional Experience:

ABC Network & Enterprises, Marytown, BC

20XX till date

Telemarketing manager

Implemented strategic business plans and set sales targets

Responsible for hiring, training and supervising over fifty Tele Sales representatives

Handled the tasks of designing and executing quality standards to improve call quality

Responsible for establishing sales goals and objectives of the organizations

Conducted meetings with branch Tele Sales managers

Performed inventory control to prevent fraud and loss

ATRD Business associate & Co, Marytown, BC

19XX to 20XX

Telemarketing Representatives

Responsible for preparing presentations about the products and services

Conducted market research to obtain potential customers

Handled customer queries about service, product and price

Maintained record of orders and customer contacts

Confirmed orders with field representatives

Responsible for follow-up on existing quotes

Professional Achievements:

Awarded Tele Sales person of the year, 20XX

Increased sales by 98% within two months

Educational summary:

Bachelor of Arts in Business administration, Daffodils College, 19XX

Master of Arts in Marketing, University of Marytown, BC 19XX